FAQs

FAQs - PowerPeak Fitness

FAQs - PowerPeak Fitness

Your questions, answered with ease.

General Questions

What types of fitness gear do you offer?

We offer a wide range of fitness gear, including e-bikes, gym equipment, strength training tools, cardio machines, and recovery accessories.

Do you sell equipment for beginners?

Yes! Our inventory includes beginner-friendly tools like compact home gym setups, easy-to-use e-bikes, and adjustable dumbbells designed for all fitness levels.

Shipping and Returns

What is your shipping policy?

We offer free shipping on select items within the U.S. Most orders are processed within 2-3 business days. You will receive a tracking number once your order ships.

Can I return or exchange my purchase?

Yes, we have a 30-day return and exchange policy for unused products in their original packaging. For more details, visit our Returns & Exchanges page.

Product-Specific Questions

How do I choose the right e-bike?

Consider your fitness goals, terrain, and usage frequency. Our customer support team can guide you in selecting the best e-bike for your needs.

Do your gym equipment items come with warranties?

Yes, most of our products include a manufacturer warranty. Specific warranty details are listed on each product page.

Are e-bikes difficult to maintain?

No! E-bikes are designed to be user-friendly. Regularly charging the battery, checking tire pressure, and occasional servicing will keep your e-bike in great condition.

What if I need help choosing the right product?